LDR 531- Week 4 - Conflict Resolution
LDR 531- Week 4 - Conflict Resolution
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LDR 531- Week 4 - Conflict Resolution
Learning Team - Conflict Resolution
As you continue to develop in your career, you will find that your responsibilities as a leader
will increase. You will be tasked with many different jobs, such as managing conflict, handling
communication challenges among your team members, or addressing organizational
communication needs. As you know, no employee likes to speak up only to have his or her
ideas not taken seriously, or to confront others about their working styles, or to face
uncomfortable gossip among coworkers.
View the LDR/531 Storybooks.
Develop a summary of no more than 1,050 words that includes multiple ways to handle the
three situations shown in the Storybooks.
Discuss communication styles and barriers and the conflict and negotiation process involved
in handling the three situations. For each storybook, describe the strategy or strategies you
would apply in these situations.
Consider the following as you complete the assignment:
Storybook #1:
•How would you react when a team member is being vague and trying to spin bad news to
sound more positive, thereby making it harder for the team to actually approach and resolve
the issue?
• How could you encourage someone to continue to voice his or her opinion or to share an
idea when you know she is hesitant to do so?
Storybook #2:
As a manager, how would you relay an important negative message with as little impact on
your team as possible? Why would you choose this method?
What is the best way to handle gossip before it spreads?
• How might you handle your team's feelings after a negative situation has occurred that does
not directly affect your team but affects others around them?
Storybook # 3:
• What strategies would you use to help your team alleviate stress caused by deadlines before
any conflict arises?
General question for all three storybooks:
Think about a personal situation from your work experience that is similar to each storybook
scenario. How would you approach the situation differently based on the principles you
learned in the storybooks? How might the results change?
Format your paper consistent with APA guidelines.
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